Transparency and Compliance
We believe in clear communication about our policies, practices, and commitments. All our legal documents are written in plain language to ensure understanding.
📋 Document Updates: We regularly review and update our legal documents. Major changes are communicated via email and service notifications.
Legal Documents
Terms of Service
The rules and guidelines for using our platform care services
Privacy Policy
How we collect, use, and protect your personal information
Service Level Agreement
Our commitments to service availability, support, and performance
Compliance & Certifications
GDPR Compliance
We comply with the General Data Protection Regulation for EU users
CompliantSOC 2 Type II
Certified for security, availability, and confidentiality controls
CertifiedISO 27001
Information security management system certification
CertifiedPCI DSS
Payment Card Industry Data Security Standard compliance
CompliantYour Data Rights
Under GDPR (EU Users)
- • Right to access your personal data
- • Right to rectification of inaccurate data
- • Right to erasure ("right to be forgotten")
- • Right to data portability
- • Right to object to processing
Under CCPA (California Users)
- • Right to know what data we collect
- • Right to delete your personal information
- • Right to opt-out of data sales
- • Right to non-discrimination for exercising rights
- • Right to correct inaccurate data
Questions About Our Legal Documents?
Document Archive
Previous versions of our legal documents are available upon request for compliance purposes.
Request Document Archive