Agreement to Terms: These Terms of Service constitute a legally binding agreement between you and Kosansh Solutions Inc.

By accessing or using our platform care services, you acknowledge that you have read, understood, and agree to be bound by these terms.

1. Acceptance of Terms

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. Description of Service

TechServices.store provides comprehensive platform care services including:

•Security monitoring and threat detection
•Automated updates and maintenance
•Performance optimization
•Backup and recovery services
•24/7 system monitoring
•Technical support and troubleshooting

Services are available for WordPress, Drupal, Odoo, and Ruby on Rails platforms.

3. User Accounts

3.1 Account Creation

To use our Service, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Account Responsibilities

You agree to:

•Provide accurate and complete information during registration
•Maintain and update your account information
•Notify us immediately of any unauthorized use of your account
•Be responsible for all activities under your account

4. Service Plans and Billing

4.1 Subscription Plans

We offer four service tiers: Basic, Standard, Pro, and Premium. Plan details, features, and pricing are available on our pricing page and are subject to change with notice.

4.2 Billing and Payment

Services are billed in advance on a monthly or annual basis. You agree to pay all charges associated with your account. Failed payments may result in service suspension.

4.3 Refunds

We offer a 30-day money-back guarantee for new subscriptions. Refunds for other circumstances are evaluated on a case-by-case basis.

5. Acceptable Use Policy

You agree not to use the Service to:

•Violate any applicable laws or regulations
•Infringe on intellectual property rights
•Transmit harmful or malicious code
•Attempt to gain unauthorized access to our systems
•Use the service for any illegal or harmful purposes
•Interfere with or disrupt the Service

6. Data Privacy and Security

6.1 Your Data

You retain ownership of all data, content, and materials you provide to us. We will not use your data for purposes other than providing the Service without your consent.

6.2 Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. You use the Service at your own risk.

6.3 Privacy Policy

Our collection and use of personal information is governed by our Privacy Policy.

7. Service Level Agreement

Our service availability and support commitments are detailed in our Service Level Agreement. We strive for 99.9% uptime but do not guarantee uninterrupted service.

8. Termination

8.1 Termination by You

You may terminate your account at any time through your account settings or by contacting support.

8.2 Termination by Us

We may terminate or suspend your account immediately for violations of these Terms or illegal activity.

8.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. We may delete your data after a reasonable period following termination.

9. Disclaimers and Limitations

9.1 Service Disclaimers

The Service is provided "as is" without warranties of any kind. We do not warrant that the Service will be uninterrupted, error-free, or meet your specific requirements.

9.2 Limitation of Liability

In no event shall Kosansh Solutions Inc. be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Service.

10. Indemnification

You agree to indemnify and hold harmless Kosansh Solutions Inc. from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through our Service. Continued use after changes constitutes acceptance.

13. Contact Information

If you have questions about these Terms, please contact us at hello[at]techservices[dot]store.

Last Updated: These Terms of Service were last updated on January 15, 2024. By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.