Executive Summary
Kosansh Solutions' Standard Drupal Care service delivers professional-grade maintenance and optimization for growing organizations. This comprehensive package combines proactive monitoring, tested update workflows, performance optimization, and strategic reporting to ensure your Drupal platform scales effectively with your business growth.
Service Overview
Our Standard Care service is designed for established organizations that require reliable Drupal maintenance with professional testing protocols and performance optimization. We implement industry best practices for update management, security monitoring, and system optimization while providing detailed insights into your Drupal ecosystem's health and performance.
This service is ideal for:
- • Growing businesses with complex Drupal sites
- • Organizations with custom Drupal implementations
- • Companies requiring tested update workflows
- • Businesses focused on performance and user experience
- • Organizations needing detailed reporting and analytics
Key Benefits
- ✓Tested update workflows with staging environments
- ✓Proactive performance monitoring and optimization
- ✓Advanced security scanning and threat detection
- ✓Bi-weekly comprehensive reporting and analytics
- ✓Priority support with dedicated technical resources
Core Features
Update Management
- • Comprehensive update planning and scheduling
- • Staging environment testing and validation
- • Compatibility testing across all modules
- • Rollback procedures and contingency planning
- • Change management documentation
- • Version control and deployment automation
Performance Optimization
- • Advanced caching strategy implementation
- • Database query optimization and indexing
- • Image and asset optimization pipelines
- • CDN integration and configuration
- • Server-side performance tuning
- • Load testing and capacity planning
Security & Monitoring
- • Advanced security scanning and monitoring
- • Intrusion detection and prevention
- • Log analysis and anomaly detection
- • Automated backup verification
- • Compliance monitoring and reporting
- • Incident response planning
Deliverables and Reporting
Bi-Weekly Executive Report
Performance Metrics
- • Page load time and Core Web Vitals
- • Server response times and throughput
- • Database performance and query analysis
- • Cache hit rates and optimization results
- • User experience and conversion metrics
Security Intelligence
- • Security scan results and findings
- • Threat detection and response actions
- • Vulnerability assessments
- • Access control and authentication logs
- • Compliance status and recommendations
System Health
- • Update deployment status and testing
- • Error rates and system stability
- • Resource utilization and capacity
- • Backup integrity and recovery testing
- • Module and theme compatibility status
Strategic Insights
- • Performance optimization recommendations
- • Security enhancement strategies
- • Scalability and growth planning
- • Technology modernization roadmap
- • Risk assessment and mitigation plans
Client Success Stories
Healthcare Research Institution
"Kosansh Solutions' Standard Care service transformed our Drupal-based research portal. The tested update workflows and staging environment gave us confidence in deployments, while the performance optimization reduced our page load times by 60%. Their bi-weekly reports provided actionable insights that helped us scale from 10,000 to 100,000 monthly visitors without compromising security or user experience."
Support and Response Times
Response Times
- • Critical issues: 6 business hours
- • Standard requests: 12 business hours
- • General inquiries: 24 business hours
- • Support hours: Monday-Friday, 9 AM - 5 PM EST
- • Emergency hotline: Available for critical issues
Support Channels
- • Priority email and phone support
- • Dedicated technical account manager
- • Bi-weekly status and strategy calls
- • Emergency escalation protocols
- • Knowledge base and documentation access
- • Direct access to senior Drupal architects
Optional Add-Ons
Extended Support Hours
After-hours emergency response coverage.
Additional Hours
Extra maintenance and optimization hours.
Custom Drupal Development
Bespoke Drupal modules and features.
Professional Drupal Performance
Elevate your Drupal platform with tested updates, performance optimization, and comprehensive reporting. Choose Standard Care for the professional maintenance your growing business deserves.
Tested updates • Performance optimization • Bi-weekly reporting • Priority support