Executive Summary
Kosansh Solutions' Basic Ruby on Rails Care package provides essential maintenance and security services tailored for small businesses and startups seeking cost-effective application support. This entry-level service ensures your Rails applications remain secure, up-to-date, and operational with minimal overhead.
Service Overview
Our Basic Care service is designed for organizations that require fundamental Rails application maintenance without the complexity of advanced features. We focus on core security, stability, and basic performance monitoring to ensure your application continues to serve your business objectives effectively.
This service is ideal for:
- • Small business websites and applications
- • Startup MVPs requiring basic maintenance
- • Legacy Rails applications needing essential updates
- • Organizations with limited IT budgets
Key Benefits
- ✓Peace of mind with regular security updates
- ✓Cost-effective maintenance solution
- ✓Proactive monitoring during business hours
- ✓Monthly reporting for transparency
Core Features
Security & Updates
- • Critical security patch application
- • Ruby and Rails version updates
- • Gem dependency security updates
- • Vulnerability scanning and remediation
- • SSL certificate monitoring and renewal
Monitoring & Support
- • Business hours uptime monitoring
- • Basic performance metrics tracking
- • Error log review and alerting
- • Email-based technical support
- • Emergency incident response
Deliverables and Reporting
Monthly Service Report
Technical Updates
- • Applied security patches and versions
- • Updated gem dependencies
- • Configuration changes made
- • Testing results summary
Monitoring Summary
- • Uptime percentage and incidents
- • Performance metrics overview
- • Security scan results
- • Recommendations for improvements
Client Success Stories
Small Business E-commerce Platform
"Kosansh Solutions' Basic Care package has been instrumental in maintaining our small e-commerce site. The regular security updates and monitoring give us confidence that our customer data is protected, allowing us to focus on growing our business rather than worrying about technical maintenance."
Support and Response Times
Response Times
- • Critical issues: 24 business hours
- • Standard requests: 48 business hours
- • Support hours: Monday-Friday, 9 AM - 5 PM EST
Support Channels
- • Email support for all communications
- • Dedicated account management
- • Monthly status update calls
Optional Add-Ons
Extended Hours Support
After-hours emergency response coverage.
Additional Hours
Extra maintenance hours as needed.
Major Version Upgrades
Rails major version migration support.
Secure Your Rails Application Today
Don't let outdated software compromise your business. Start with our Basic Care package and ensure your Ruby on Rails application remains secure, stable, and performant.
No long-term contracts • 30-day satisfaction guarantee • Transparent monthly reporting