Executive Summary
Kosansh Solutions' Standard Ruby on Rails Care service delivers comprehensive maintenance and optimization for growing businesses. This mid-tier package combines essential security updates with advanced monitoring, testing workflows, and detailed reporting to ensure your Rails applications scale effectively with your business needs.
Service Overview
Our Standard Care service is engineered for established businesses experiencing growth and increased application complexity. We provide a balanced approach to maintenance that includes rigorous testing protocols, enhanced monitoring capabilities, and strategic reporting to support informed decision-making.
This service is ideal for:
- • Growing SaaS platforms and web applications
- • E-commerce sites with increasing traffic
- • Businesses requiring staging-to-production workflows
- • Organizations needing detailed performance insights
Key Benefits
- ✓Tested updates with staging environment validation
- ✓Enhanced monitoring and performance tracking
- ✓Priority support with faster response times
- ✓Bi-monthly comprehensive reporting
Core Features
Updates & Testing
- • Comprehensive version updates with testing
- • Staging-to-production deployment workflows
- • Compatibility testing across environments
- • Automated testing integration
- • Rollback procedures and documentation
Monitoring & Security
- • Advanced uptime and performance monitoring
- • Security vulnerability scanning
- • Database performance optimization
- • Error tracking and alerting
- • Resource utilization monitoring
Support & Communication
- • Priority support queue management
- • Dedicated technical account management
- • Regular status update communications
- • Emergency incident response protocols
- • Knowledge transfer sessions
Deliverables and Reporting
Bi-Monthly Comprehensive Report
Technical Operations
- • Detailed update logs and testing results
- • Performance metrics and optimization actions
- • Security assessments and remediation
- • Infrastructure and configuration changes
Monitoring Analytics
- • Uptime and availability statistics
- • Response time and throughput analysis
- • Error rates and incident summaries
- • Resource utilization trends
Strategic Insights
- • Performance improvement recommendations
- • Scalability and architecture suggestions
- • Security enhancement proposals
- • Future roadmap planning guidance
Client Success Stories
Growing E-commerce Platform
"As our e-commerce platform grew from 10,000 to 100,000 monthly visitors, Kosansh Solutions' Standard Care service provided the stability and insights we needed. The bi-monthly reports helped us identify performance bottlenecks before they impacted customers, and the staging environment testing gave us confidence in our updates."
Support and Response Times
Response Times
- • Critical issues: 12 business hours
- • Standard requests: 24 business hours
- • Support hours: Monday-Friday, 9 AM - 5 PM EST
Support Channels
- • Priority email and phone support
- • Dedicated account manager
- • Bi-monthly strategy calls
- • Emergency hotline access
Optional Add-Ons
Extended Hours Support
After-hours emergency response coverage.
Additional Hours
Extra maintenance hours as needed.
Performance Optimization
Dedicated performance tuning sessions.
Scale Your Rails Application with Confidence
Don't let growing pains slow down your business. Choose Standard Care for tested updates, enhanced monitoring, and strategic insights that support your expansion goals.
Flexible scaling options • Comprehensive testing • Strategic reporting