What We Do
Our Odoo Care services provide proactive maintenance, updates, monitoring, and expert support for your self-hosted Odoo instances. We handle security patches, core updates, addon management, performance optimization, and business process improvements to keep your ERP/CRM system running smoothly.
Maintenance & Updates
Regular security patches, core updates, and addon management.
Monitoring & Support
Uptime monitoring, performance checks, and responsive support.
Business Optimization
Process optimization, workflow improvements, and best practices.
Service Tiers
Basic
$399/month
5 hours/month
- • Security updates and patching
- • Uptime checks during business hours
- • Monthly report
Standard
$999/month
15 hours/month
- • Core and addon updates with testing
- • Staging to production workflow
- • Bi-monthly report
Pro
$1999/month
30 hours/month
- • Performance review and optimization
- • Business process optimization
- • Weekly report
Premium
$3999/month
60 hours/month
- • Priority queue and quarterly roadmap review
- • Optional after-hours incident response
- • Weekly report
What's Included vs. Out of Scope
Included
- • Security updates and patches
- • Core Odoo updates
- • Addon updates and testing
- • Uptime monitoring
- • Performance optimization
- • Database maintenance
- • Regular reporting
Out of Scope (Quoted Separately)
- • Major version upgrades
- • Custom addon development
- • Third-party integrations
- • Data migration
- • Hosting setup
- • 24/7 support (premium add-on available)
Important Notes
- • Self-hosted only: We do not provide hosting. Services are for self-hosted Odoo instances.
- • Business hours support: Support is available during business hours (9 AM - 5 PM EST). After-hours coverage is a premium add-on.
- • Response times: Vary by tier, from 24 hours (Basic) to 2 hours (Premium).
- • Reporting cadence: Monthly (Basic), Bi-monthly (Standard), Weekly (Pro/Premium).
- • Quote requests: For major upgrades, custom work, or enhancements, request a quote.
Ready to Get Started?
Choose a tier that fits your needs and start optimizing your Odoo system today.